Spotbet's Terms & Conditions — Fully in Bengali

Spotbet is an internationally licensed online gaming and betting platform serving users in Bangladesh and other designated regions. These Terms and Conditions ("Terms") apply to the Spotbet website, mobile app, and all related services.

By registering, logging in, or using any service on Spotbet, you confirm that you have read, understood, and fully agree to these terms. If you do not agree with any part of these terms, please refrain from using Spotbet's services.

Spotbet reserves the right to amend these Terms at any time. Members will be given appropriate notice before any changes take effect. Continued use of the platform after an amendment constitutes acceptance of the updated Terms.

• These Terms are available in both English and Bangla; in the event of any discrepancy, the English version shall prevail.
• Any promotional offers, bonuses, or special conditions from Spotbet are also subject to these general terms.
• Spotbet is strictly for users aged 18 and above.

To register on Spotbet, you must be at least 18 years of age and must not be from any country or region where online gaming is strictly prohibited. Each individual may only open one account.

All information provided at registration must be accurate, complete, and up to date. Registering with false or misleading information may result in account termination and forfeiture of any funds on account.

• Only one account per person, household, or IP address is permitted.
• You are solely responsible for keeping your account password confidential.
• Transferring or selling your account to another person is strictly prohibited.
• Withdrawals may be restricted until KYC verification is complete.
• The mobile number or email address provided during registration must be verified.

Deposits and withdrawals on Spotbet can be made via Mobile Pay, Nagad, and other approved payment methods. Deposits are generally processed instantly, though delays may occasionally occur due to technical reasons.

Withdrawal requests are typically processed within 1 to 3 business days. However, processing may take longer — or a withdrawal may be temporarily held — if KYC verification is incomplete or suspicious activity is detected.

• Minimum deposit amounts and withdrawal limits may vary depending on the payment method.
• We recommend using the same payment method for both deposits and withdrawals.
• Using another person's payment account for transactions is strictly prohibited.
• Any transaction issues must be reported to Support within 24 hours.
• Spotbet does not charge any transaction fees, though payment providers may apply their own charges.
• Transactions may be temporarily frozen if fraud or money laundering is suspected.

Spotbet offers a range of bonuses and promotional offers — including welcome bonuses, deposit bonuses, free spins, cashback, and more. Each bonus has its own terms and conditions, which are clearly stated on the respective offer page.

Bonus funds cannot be withdrawn directly. Winnings from a bonus only become withdrawable after the specified wagering requirement has been met. Wagering requirements are typically 30 to 50 times the bonus amount.

• Each member may use each bonus offer once only.
• Bonuses must be claimed within a set time frame — any unclaimed bonus will expire and be forfeited.
• Spotbet reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or manipulation is confirmed, the account will be closed.
• Claiming bonuses from multiple accounts will result in all bonuses being voided and the accounts suspended.

All games on Spotbet are operated by licensed third-party providers. Each game has its own rules and payout structure. It is your responsibility to read the rules of a game before you start playing.

In the event of a technical issue or game interruption, Spotbet will make a determination in accordance with its applicable rules. Spotbet's decision in such matters is final.

• For Sports Betting, bets may be cancelled up until the match kicks off.
• Once a bet is confirmed in live betting, it cannot be cancelled.
• If incorrect odds are displayed due to a system error, Spotbet reserves the right to void the affected bets.
• Any attempt to hack or manipulate the gaming software will result in immediate account closure.
• Maximum bet limits may vary depending on the game and the member's account level.

Spotbet is committed to maintaining a fair and honest gaming environment. The activities listed below are strictly prohibited, and any violation will result in permanent account closure.

• Bonus arbitrage or bonus hunting — exploiting bonus offers through the use of multiple accounts.
• Collusion — manipulating game outcomes in coordination with other players.
• Using automated bots or software to play games.
• Using the platform for money laundering or any other illegal financial activity.
• Harassment or abusive behaviour toward other members.
• Attempting to hack or exploit Spotbet's systems or software.
• Operating an account using a false identity or providing misleading information.

Spotbet reserves the right to temporarily suspend or permanently close any member's account at any time and for any reason — particularly in cases of terms violation, suspicious activity, or regulatory directives.

When an account is suspended, the member will be informed of the reason and given the opportunity to appeal. If the suspension is not due to a terms violation, any remaining balance will be refunded.

• Members may also voluntarily close their account at any time — any remaining balance will be available for withdrawal.
• As part of Responsible Gaming, you can request a temporary break from your account at any time.
• If an account is closed due to a rule violation, funds in the account may be forfeited.

Spotbet takes your personal data seriously. We comply with GDPR and all applicable international data protection laws. Your information is never sold or shared with third parties.

Full details on how we collect, store, and use your data can be found in our Privacy Policyby registering with Spotbet, you also agree to our Privacy Policy.

• All data is secured with 256-bit SSL encryption.
• Payment details are never stored on Spotbet's servers.
• You have the right to request access to, correction of, or deletion of your personal data.

Spotbet believes gaming should be a source of enjoyment — not stress or financial hardship. We are committed to Responsible Gaming and support our members in building healthy gaming habits.

• You can set daily, weekly, or monthly deposit limits at any time.
• You have the option to take a cooling-off period.
• Self-exclusion is available, allowing you to restrict access to your account for a specified period.
• If a gaming addiction is suspected, links to professional support resources will be provided.

For more details, visit our Responsible Play Visit the page.

Spotbet reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time. For significant changes, members will be notified via notification or email at least 7 days before the changes take effect.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• We recommend visiting this page regularly to stay up to date with the latest Terms and Conditions.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or concerns regarding these Terms and Conditions, please contact Spotbet's customer support team. Our support team is available in Bengali 24/7 to assist you.

Any dispute will first be addressed through direct discussion. If a resolution cannot be reached, the matter will be referred to independent arbitration.

• Email: support@spotbet-baji.com
• Live Chat: Help Centre page, available 24/7.
• An initial response will be provided within 48 hours of a complaint being submitted.